Please call us to cancel any appointments more than 24 hours in advance. If you are unable to attend an appointment please let us know in plenty of time to assign your appointment time to another patient.
If you let us know that you would like to cancel an appointment less than 1 hour in advance, it will count as a missed appointment.
In October 2024, we have had 70 missed appointments.
From February to October, we have had 729 missed appointments.
To try and reduce the number of missed appointments, we have introduced a text reminder service for nurse’s appointments. This means that you should get an SMS reminder a day before your nurse appointment, with the opportunity to cancel by replying to the text message.